We ship Australia-wide (and world side) daily from Perth using Australia Post — we only use EXPRESS so your order arrives quickly.
Every piece is checked, steamed, and lovingly wrapped before dispatch — most orders leave within 24 hours. You’ll receive a tracking email once your order is on the way.
Shipping costs-AUSTRALIA
Express shipping-$15 for orders under $300 . Usually 3-5 business days
Free Express Shipping on all orders over $300
for International shipping rates, or pop an order in your cart and the price will come up.We do offer a Free Shipping threshhold, and only send express
NB-For larger orders (3+ items), we include signature on delivery for peace of mind. If you prefer your parcel to be left without a signature, just add a note at checkout.
Need to return or exchange something? No worries — we’re here to help.
We offer store credits with no expiry for returns, and are always happy to assist with size swaps or style changes.
We are flexible with first time frockk buyers and can offer a refund if a size or style swap is not desired
If you're unsure before purchasing, just email us — we're quick to respond and can provide measurements or fit advice: hello@frockk.com.au or on the website chat
Contact us within 7 days of receiving your item
Return it within 14 days in original, unworn condition
Return postage is the buyer’s responsibility — we recommend a trackable service
For faster exchanges, we suggest re-purchasing your size online, and we’ll refund the returned item when it arrives
Sale items cannot be refunded, but may be exchanged if stock is available
Afterpay/Zip purchases can be returned for a store credit only
International returns are accepted, but refunds are not available — please reach out with sizing questions before purchasing
For faulty items or if we’ve made an error, we’ll cover return shipping and provide a refund or replacement.
📮 Return address:
Frockk Returns 119 Claremont Crescent Swanbourne WA 6010 returns@frockk.com.au
Frockk sizing is based on traditional Australian sizing as follows:
xx-small - which would fit a size 6
x-small-which would fit a size 8
small - which would fit a size 10
medium - which would fit a size 12
large - which would fit a size 14
x-large-which would fit a size 16
one size -please always check the descriptions and measurements
Our measurements are taken of EACH garment itself. We lay the garment flat and measure by hand
The bust will always be measured armpit to armpit -(double for total)
We do it this way so you can easily check against clothes you have already to check the best size
Our size range is designed to cover most ladies. Please read the descriptions though as at times there will be looser or firmer cuts -and we will always suggest to size up or down as needed
We aren’t able to offer a plus size range at the moment.
If you have any queries regarding the sizing please don't hesitate to contact us via the on line chat .
Customer Reviews
Overall rating: 4.8 / 5 from 37 reviews.
Lovely knit. I find the necklines a bit big. Would prefer a smaller neckline, but the colour is great. Not too long and not too short.
I bought the colour Cobalt a little while ago and loved the weight of the knit, style and the length.
The pink is exactly the same quality and such a beautiful shade as well.
The top is a beautiful Cobalt Blue in a lovely light summer knit. …. Perfect for the Spring/Summer climate.
Very happy with the shape as well, very flattering.
I love the jumper. I did think of sending it back and ordering the longer length but decided to keep it.
Love the length of the sleeve. Will definitely be ordering again. X
Love this top! It is so comfortable and flattering. This top goes with everything! I bought another one straight away after receiving it and trying on.
Great sustainable fashion.
Store owner replied:
Thanks for this lovely review Yasmine 🌸
What a great choice I made looks great fits well. It arrived in three days how good was that all the written words were exactly as it was explained. Thank you ladies
Once again another gorgeous Frockk item. The top is lovely and soft and I just love the colour. Would love it in a soft blue as well. I usually wear 14/16 tops and this is a a really nice fit on me.
Store owner replied:
Thanks Judith -so lovely to hear that 😊 kathryn x
Thank you to all at Frockk I absolutely love my Alex black cotton knit top
It will be perfect to wear with many different bottoms
The parcel arrived very promptly
Which I love
Thank you
Love Frockk fashion
Beautiful quality garment, was just what I expected in colour, shape and size, arrived on time and well wrapped. Quality product and provider thank you
love this top....plan to buy more colors. great with a skirt and shorts. Purchased online, picked up from store and couldn"t be happier with the whole experience.
It was so soft and comfortable and the fit was perfect and beautiful..
I loved the color as well and will be definitely buying more !
Thank you frockk for making beautiful clothing and for the personalized touch you have with your customers.
I love this cotton top, just perfect for autumn days. It fits like I thought it would and looks exactly like the photo on the website. This store is so quick to deliver. Highly recommend
Lovely top, perfect weight, washes well (stretch carefully and lie flat), just be careful of snagging it on jewellery (or in my case puppy paws first wear … I now have 2 doh)