billy short - soil linen

We ship Australia-wide (and world side) daily from Perth using Australia Post — we suggest choosing EXPRESS so your order arrives quickly.

**Please be aware that standard post in Australia can take up to 10 days

Every piece is checked, steamed, and lovingly wrapped before dispatch — most orders leave within 24 hours. You’ll receive a tracking email once your order is on the way.

• Shipping options-AUSTRALIA

Express shipping-$15 for orders under $300 . Usually 3-5 business days

Standard shipping-$10 3-10 business days (we are in Perth)

• Free Express Shipping on all orders over $300

for International shipping rates, please see shipping information on the bottom of website

For larger orders (3+ items), we include signature on delivery for peace of mind. If you prefer your parcel to be left without a signature, just add a note at checkout.

Need to return or exchange something? No worries — we’re here to help.

We offer store credits with no expiry for returns, and are always happy to assist with size swaps or style changes.

We are flexible with first time frockk buyers and can offer a refund if a size or style swap is not desired

If you're unsure before purchasing, just email us — we're quick to respond and can provide measurements or fit advice: hello@frockk.com.au or on the website chat

• Contact us within 7 days of receiving your item
• Return it within 14 days in original, unworn condition
• Return postage is the buyer’s responsibility — we recommend a trackable service
• For faster exchanges, we suggest re-purchasing your size online, and we’ll refund the returned item when it arrives
• Sale items cannot be refunded, but may be exchanged if stock is available
• Afterpay/Zip purchases can be returned for a store credit only

International returns are accepted, but refunds are not available — please reach out with sizing questions before purchasing

For faulty items or if we’ve made an error, we’ll cover return shipping and provide a refund or replacement.

📮 Return address:

Frockk Returns
119 Claremont Crescent
Swanbourne WA 6010
returns@frockk.com.au