We ship Australia-wide (and world side) daily from Perth using Australia Post — we only use EXPRESS so your order arrives quickly.
Every piece is checked, steamed, and lovingly wrapped before dispatch — most orders leave within 24 hours. You’ll receive a tracking email once your order is on the way.
Shipping costs-AUSTRALIA
Express shipping-$15 for orders under $300 . Usually 3-5 business days
Free Express Shipping on all orders over $300
for International shipping rates, or pop an order in your cart and the price will come up.We do offer a Free Shipping threshhold, and only send express
NB-For larger orders (3+ items), we include signature on delivery for peace of mind. If you prefer your parcel to be left without a signature, just add a note at checkout.
Need to return or exchange something? No worries — we’re here to help.
We offer store credits with no expiry for returns, and are always happy to assist with size swaps or style changes.
We are flexible with first time frockk buyers and can offer a refund if a size or style swap is not desired
If you're unsure before purchasing, just email us — we're quick to respond and can provide measurements or fit advice: hello@frockk.com.au or on the website chat
Contact us within 7 days of receiving your item
Return it within 14 days in original, unworn condition
Return postage is the buyer’s responsibility — we recommend a trackable service
For faster exchanges, we suggest re-purchasing your size online, and we’ll refund the returned item when it arrives
Sale items cannot be refunded, but may be exchanged if stock is available
Afterpay/Zip purchases can be returned for a store credit only
International returns are accepted, but refunds are not available — please reach out with sizing questions before purchasing
For faulty items or if we’ve made an error, we’ll cover return shipping and provide a refund or replacement.
📮 Return address:
Frockk Returns 119 Claremont Crescent Swanbourne WA 6010 returns@frockk.com.au
Frockk sizing is based on traditional Australian sizing as follows:
xx-small - which would fit a size 6
x-small-which would fit a size 8
small - which would fit a size 10
medium - which would fit a size 12
large - which would fit a size 14
x-large-which would fit a size 16
one size -please always check the descriptions and measurements
Our measurements are taken of EACH garment itself. We lay the garment flat and measure by hand
The bust will always be measured armpit to armpit -(double for total)
We do it this way so you can easily check against clothes you have already to check the best size
Our size range is designed to cover most ladies. Please read the descriptions though as at times there will be looser or firmer cuts -and we will always suggest to size up or down as needed
We aren’t able to offer a plus size range at the moment.
If you have any queries regarding the sizing please don't hesitate to contact us via the on line chat .
The skirt arrived promptly and I loved the way it was presented - tissue paper the same colour as the leaves on the skirt and a small floral sticker. No surprises as to the fit - one size fits all and it was a good fit for me. Material was good quality and I was pleased with my purchase.
Absolutely love the Lola skirt. It’s beautiful to wear and perfect for summer. This is my third skirt and it definitely won’t be my last. Bonus points for the amazing service too. It arrived from WA to QLD in just 30 hours!
Thanks to the team from Frockk
Thank you to all at Frockk
Once again a prompt delivery without any problems
I love the sage roses skirt it’s fits well & is lightweight great for summer
It can be worn anywhere
Which means it’s truly sustainable garment
I love the houndstooth Lola skirt. This is the third Lola skirt I’ve purchased, and it’s slightly heavier, which is ideal for the colder months. They are beautifully made; extremely comfortable and stylish. I’m hoping you bring back the dusty rose linen in this style.
My first time purchasing from Frockk and I bought the LuLu skirt in Navy gingham. OMG I love it so much , I purchased another one straight away and now looking for my next one. I have received so many compliments on the skirt and continue to sing your praises.
These skirts are so comfortable and are so easy to wash.
If you are on the fence about ordering one , do it you won't be disappointed !!
Love the colour and the cotton fabric makes a lovely change from my linen, it will transition into Autumn well. Frockk is one of my favourite shops, the personal customer service from Kathryn is first rate.
My skirt is better in real life, thinking of getting the dark blue one, fit perfectly and very well made. From order to delivery time was so so quick. Thankyou
Great ordering on line - love the outfits and pieces - Ordered and it was here in no time.
Loved the packaging that I received
LOVE the skirt it is just beautiful and the material fantastic to wear
Will certainly be ordering more of your clothing - well done gorgeous - being a LINEN LOVER TOO !!